BUSINESS CONTINUITY
RESILIENCE
I
BUSINESS CONTINUITY AND RESILIENCE SERVICES
Understanding your organization
Understanding how the organisation works is key to determining the scope of any management system. Not properly defining the scope of a BCMS means investing effort that does not pay off. Our experts can help you gain a systematic understanding of your organisation.
Business impact analysis and risk assessment
We help you design, create and implement the most appropriate business impact assessment and risk assessment for your business.
Planning business continuity procedures
Our experts with years of experience can help you develop incident response plans, business continuity and recovery plans.
Embedding BCMS in the culture of your organisation
To be successful, business continuity must become part of the way a company operates. With our training services, we can help ensure that everyone in your company understands their role in maintaining the delivery of products and services and that BCM is a serious issue for your organisation.
Exercises and testing, system maintenance
Our plans are not considered viable until the assumptions in them have been tested and the stakeholders have practiced their activities. We can help you to develop and implement a practical program tailored to your company’s operations and to maintain your plans and procedures.
Conformity assessment and audits
Whether it is your own or your supplier’s business continuity readiness, our experienced staff can help you assess your BCM capabilities and against legal and ISO 22301 standard requirements. Check out our Xpert – auditor service.
Why is business continuity vital?
FACTS
[] Numerous organizations experienced unexpected IT and telecommunications outages over the past year. The global impact of the CrowdStrike incident illustrated how vulnerable critical infrastructure can be, and underscored the importance of rapid, coordinated emergency response plans.
[] In 2025, the number of cyberattacks continued to rise. Recent analyses show that, alongside cyber threats, deepfake technologies, and targeted phishing campaigns, natural disasters and supply chain interruptions are also causing significant damages.
[] The economic consequences of the conflict in Ukraine and supply chain disruptions have posed serious challenges, not only to financial stability, but also in maintaining energy supply and infrastructure.
[] According to the Business Continuity Institute Horizon Scan report, the proportion of organizations not following the ISO 22301 standard dropped to a historic low (just 10%) in 2024–2025. Confidence in certification is growing, with more organizations recognizing its benefits for resilience and process measurability.
[] A new area of focus in the past year has been allocating higher budgets to prepare for extreme weather events caused by climate change, as well as proactive preparation for fraud, cyberattacks, and technology disruptions—becoming essential strategic elements of business continuity.
About the ISO 22301 standard
[] ISO 22301 sets out the requirements for the implementation, maintenance and improvement of a Business Continuity Management System (BCMS) to protect against, reduce the likelihood of, prepare for, respond to and recover from disruptions when they occur.
[] The requirements of ISO 22301 are generic and are intended to be applicable to all organisations or parts of organisations, irrespective of the type, size and nature of the organisation. The extent to which these requirements apply depends on the operating environment and complexity of the organization.
[] ISO 22301 is applicable to all organizations in which:
- – a BCMS is implemented, maintained and developed;
- – seek to ensure compliance with a stated business continuity policy;
- – be able to continue to provide products and services to an acceptable, predetermined capacity during a disruption;
- – seek to increase their resilience through the effective application of BCMS.