ISO/IEC 27001 provides requirements for organizations seeking to establish, implement, maintain and continually improve an information security management system. This framework serves as a guideline towards continually reviewing the safety of your information, which will exemplify reliability and add value to services of your organization.

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ISO/IEC 27002 is an international standard that provides guidelines for selecting and implementing information security controls and for implementing information security standards and practices. It is applicable to organizations of all industries or sizes. ISO/IEC 27002 can be used to develop information security management guidelines tailored to the specific context of an organization.

Originally published in 2005 and then updated in 2013, ISO/IEC 27002 was again revised and published in 2022. This new version provides a list of information security controls generally practiced in the information security industry, along with guidelines for their implementation. ISO/IEC 27002 provides four categories of information security controls: organizational (clause 5), people (clause 6), physical (clause 7), and technological (clause 8).

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The term ISO/IEC 27032 refers to ‘Cybersecurity’ or ‘Cyberspace security,’ which is defined as the protection of privacy, integrity, and accessibility of data information in the Cyberspace. Therefore, Cyberspace is acknowledged as an interaction of persons, software and worldwide technological services.

The international standard ISO/IEC 27032 is intended to emphasize the role of different securities in the Cyberspace, regarding information security, network and internet security, and critical information infrastructure protection (CIIP). ISO/IEC 27032 as an international standard provides a policy framework to address the establishment of trustworthiness, collaboration, exchange of information, and technical guidance for system integration between stakeholders in the cyberspace.

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ISO 22301 enables you to respond effectively and promptly based on the procedures that apply before, during and after the event. Implementing a Business Continuity plan within your organization means that you are prepared for the unexpected. Business Continuity Plan assures you that your organization will continue to operate without any major impacts and losses.

Disaster Recovery includes policies and procedures aimed at protecting an organization from human or naturally triggered disruptions on the IT infrastructure. It plays a significant role in the prevention of data losses, financial consequences, loss of trustworthiness and organizational reputation. A Disaster Recovery Plan includes the measures that an organization should take to swiftly recover its IT systems. 

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In our current globalized economy and complex supply chains, John Ruskin’s adage, “Quality is never an accident. It is always the result of intelligent effort” is even more relevant today than it was on the day he said it. Organizations cannot rely on chance and hope to deliver quality products and services; instead, they must establish a consistent and planned approach for managing quality. With over one million certified organizations worldwide, ISO 9001 remains the world’s most well-known standard, which provides organizations with a structured approach for quality management and helps them consistently provide products and services that meet and, where possible, exceed customer requirements.

Disaster Recovery includes policies and procedures aimed at protecting an organization from human

The PECB Certified ISO/IEC 20000 Foundation training course presents the basic concepts of service management and the requirements of ISO/IEC 20000-1 for a service management system (SMS). In this training course you will learn about the various aspects of an SMS, including the context of the organization, top management involvement and activities, planning and resources for the SMS, controls and measures for service delivery activities, performance evaluations, and continual improvement activities.

After completing the training course, you can sit for the exam. If you successfully pass the exam, you can apply for the “PECB Certified ISO/IEC 20000 Foundation” credential. An internationally recognized “PECB ISO/IEC 20000 Foundation” certificate demonstrates that you have an overall knowledge of ISO/IEC 20000-1 requirements for an SMS and allows you to be part of SMS implementation projects.

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